Page History

Contact information

Questions relating to the INX policy, accounts, membership, eligibility to connect to the INX and other general issues should be addressed to the INX-ZA secretariat:

• ops.@.inx.net.za
• 010 500 1200 or 087 550 1200
• http+27.105001200 or +27.875501200 or +27.115681166
• https://www.inx.net.za

Hosting facilities

Questions relating to

addition hosting facilities (ie.  additional colocation space) for equipment that may not be applicable to be housed at the CINX itself, should be addressed to

On-site support numbers for CINX (office hours)

the relevant colocation provider.  CINX is currently available at :

• Africa Data Centres, Diep Rivier
• Dimenson Data, Bree Street
• Teraco, Newlands

... and through a host of other remote peering partners.

Support numbers for CINX

• Please use the contact details mentioned below

Image Removed (subject: CINX IDC access on YYYY-MM-DD)

Note that this is the contact details for IS Global Service Center (GSC) that operates on a 24×7 basis.

For after-hour support, the GSC can still be contacted.

Also, read the cabling section to guide you on the process if you are currently not an IS customer.

Physical locations

• to get in touch with the NOC.
  

  • ops (at) inx.net.za

  • +27.115681166

Cabling

Please do not arrange for cabling directly to the INX;  rather work through the INX Ops team.  In all cases, the INX Ops team will have to send you a Letter of Authorisation (LOA) to grant access to cabling entering the CINX cabinets.

Physical locations

Physical access to the CINX locations is restricted to the INX OPS team.  Should there be a reasonable need for access to the site, please contact the ops team for an access permit.

IP address allocation

The IPv4/IPv6 address blocks for CINX are:

• DATA vlan: 196.223.22.

• X/23 and 2001:43f8:

• 1f1::

• X/64
  
  where X is assigned on application for a port.

Questions about the allocation of addresses for the INXes should be addressed to Image Removed

Switch configuration

Requests for switch configuration changes should be sent to ops.@.inx.net.za

Cabling

As per ISPA regulations, the cabling in and to the IX environment is the responsibility of the host. Please do not arrange for cabling directly to the IX, rather work through the host.

If the ISPA member is already an IS client, they can work through their account manager or if they are not a customer, they can contact hostingsolutions@is.co.za to initiate the cabling process.

Traffic graphs

The addresses in use for the peering networks have AS0 RPKI ROAs, and should not be visible on the Internet.